Advantages of using these centres rather than going to A&E:
Generally much shorter waiting times
Takes pressure of Salisbury Hospital to allow them to concentrate on life threatening accidents
Keeps cost to tax payer down
For non urgent health information or advice, please phone NHS Direct on 0845 4647 or visit their website.
When you call the Urgent Care Service your call will be answered by a trained member of staff at the St Leonard's Triage Centre. Certain personal information, such as your name, phone number, address and date of birth together with a brief description of the problem, will be required. They will then pass your details straight to a doctor who will ring you back to obtain more information about your problem, and, with you, decide the best option for you.
Depending on the seriousness of your condition this might be:
Advice over the phone
A visit to the local treatment centre at St Leonard's, Shaftesbury or Blandford Hospitals
A home visit by a nurse, doctor, Emergency Care Practitioner (ECP) or paramedic.
The UCS has a switchboard to receive out-of-hours calls. A Health Care Professional is available at all times to offer advice and, where necessary, to visit patients at home. Please be patient if the phone lines are busy, and if it is an emergency and the phone is not answered promptly, please dial 999.
We are very fortunate in having a hospital in Salisbury of which we can be justifiably proud. It is amongst the best in the country.
In 2006 it was awarded Foundation Trust status. Foundation Trusts are legally independent organisations with a duty to provide NHS services to NHS patients. They are still firmly part of the NHS, but with greater freedom to develop in the way that local people and staff feel is appropriate for them.